If you request a certificate for a claim that has not been registered with CRU, the request will be treated as invalid.
If your company already has electronic links with CRU, please do not use this e-service.
Only request a certificate if:
If your reference number has changed, please contact us before using this e-service.
You must complete all the fields accurately before we can issue a certificate to you. Please provide your direct contact phone number ,including dialling code. This will enable us to contact you if we have any queries about your e-service transaction.
If you realise you have sent the wrong details, please contact us.
RepresentativesThe representative of the injured person cannot request a certificate. If you represent the injured person, please write to us or phone us. To obtain details of benefits and or lump sums paid, please tell us the injured person’s full name, date of birth and CRU reference number, if known.
What happens nextWhen we receive a valid request, we will issue a certificate within 28 days. If you do not receive a response within 28 days, please contact us.
We will automatically
send a copy of our reply to the injured person or their representative.